Careers at Dmainc

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2026 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans , eligibility begins on day one of employment Culturally focused on work/life balance, and the overall wellness of our employees Position Summary The QA Intern will support the Quality Assurance team in testing software applications and technology solutions. This role provides hands-on experience with software quality processes, test execution, defect tracking, and Agile software development practices. The intern will work closely with QA Engineers, Developers, and Business Analysts to help ensure software products meet quality standards and business requirements. Essential Duties and Responsibilities Assist in creating, executing, and maintaining test cases and test data for software applications. Perform manual testing of web-based and internal business applications. Document and report software defects, issues, and test results using designated tracking tools (e.g., Jira). Participate in Functional, User Acceptance (UAT), and Regression testing activities. Support QA team members in validating bug fixes and software enhancements. Assist in reviewing business requirements and functional specifications to understand testing needs. Participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives. Help maintain testing documentation and ensure testing activities are properly recorded. Learn and apply software quality assurance methodologies, standards, and best practices. Collaborate with developers and project teams to help identify and resolve software issues. Contribute ideas for process improvements and testing efficiencies. Perform other duties as assigned Education and Qualifications Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related field. Basic understanding of software development and testing concepts. Familiarity with web applications, databases, or programming concepts is preferred. Exposure to Agile methodologies is a plus. Strong analytical and problem-solving skills. Excellent attention to detail and organizational skills. Effective verbal and written communication skills. Ability to work independently and collaboratively within a team environment. Proficiency with Microsoft Office applications. Eagerness to learn new technologies and software testing techniques. Physical Requirements Ability to hear, understand, and distinguish speech and/or other sounds Prolonged periods of sitting at a desk and working on a computer #LI-AY1 #LI-ONSITE The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2026 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans , eligibility begins on day one of employment Culturally focused on work/life balance, and the overall wellness of our employees Position Summary The QA Intern will support the Quality Assurance team in testing software applications and technology solutions. This role provides hands-on experience with software quality processes, test execution, defect tracking, and Agile software development practices. The intern will work closely with QA Engineers, Developers, and Business Analysts to help ensure software products meet quality standards and business requirements. Essential Duties and Responsibilities Assist in creating, executing, and maintaining test cases and test data for software applications. Perform manual testing of web-based and internal business applications. Document and report software defects, issues, and test results using designated tracking tools (e.g., Jira). Participate in Functional, User Acceptance (UAT), and Regression testing activities. Support QA team members in validating bug fixes and software enhancements. Assist in reviewing business requirements and functional specifications to understand testing needs. Participate in Agile ceremonies, including sprint planning, stand-ups, and retrospectives. Help maintain testing documentation and ensure testing activities are properly recorded. Learn and apply software quality assurance methodologies, standards, and best practices. Collaborate with developers and project teams to help identify and resolve software issues. Contribute ideas for process improvements and testing efficiencies. Perform other duties as assigned Education and Qualifications Currently pursuing a Bachelor's degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related field. Basic understanding of software development and testing concepts. Familiarity with web applications, databases, or programming concepts is preferred. Exposure to Agile methodologies is a plus. Strong analytical and problem-solving skills. Excellent attention to detail and organizational skills. Effective verbal and written communication skills. Ability to work independently and collaboratively within a team environment. Proficiency with Microsoft Office applications. Eagerness to learn new technologies and software testing techniques. Physical Requirements Ability to hear, understand, and distinguish speech and/or other sounds Prolonged periods of sitting at a desk and working on a computer #LI-AY1 #LI-ONSITE The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2026 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans , eligibility begins on day one of employment Culturally focused on work/life balance, and the overall wellness of our employees This is a hybrid position with an expectation to be in our Chicago, IL office a minimum of two days per week. This position does not qualify for relocation assistance or employment-based sponsorship. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Position Summary The Software QA Engineer is responsible for ensuring the quality and reliability of DMA’s software solutions through the design, development, and execution of manual and automated testing processes. This role collaborates with development teams and stakeholders to validate functionality, performance, and compliance with business requirements. The QA Engineer contributes to continuous improvement efforts and supports agile delivery practices. Essential Duties and Responsibilities Design, execute, and maintain test cases, test data, and test scripts for manual and automated testing. Perform functional, non-functional, regression, and user acceptance testing (UAT). Participate in sprint planning, QA reviews, and project meetings. Assist with documenting and reporting defects and enhancements using Jira or similar issue tracking tools. Collaborate with developers and business analysts to understand requirements and create targeted test scenarios. Assist in risk analysis and quality assessments for project releases. Assist with establishing realistic estimates for tasks. Mentor and provide guidance to team members. Assist with diagnosing and triage of software issues; determine and document root causes. Support the generation and accuracy of QA documentation and reporting. Ensure adherence to approved development and testing methodologies. Contribute to QA documentation and process improvement initiatives. Support the implementation and maintenance of automation tools such as Selenium and Playwright. Provide oversight to ensure quality standards and best practices are followed across projects. Education and Qualifications Bachelor’s degree in computer science, Engineering, or related field. 2–5 years of experience in QA, testing web-based applications, or programming. Experience with Jira, Selenium, and Playwright with TypeScript is highly preferred Familiarity with financial or business process applications is a plus. Intermediate understanding of the software development life cycle (SDLC) . Experience with automated testing tools. Basic familiarity with Agile development and QA methodologies . Experience with GitLab and Chrome. Basic understanding of relational databases, object-relational mapping, and distributed systems. Basic understanding of web development and related technologies. Intermediate attention to detail and analytical thinking. Intermediate verbal and written communication skills. Ability to manage multiple tasks and work effectively in a team environment. Intermediate time management and organizational abilities. Intermediate listening skills. Work Environment & Physical Requirements Work Schedule : Regular, 40 hours/week Environment: Hybrid (2 days in-office), environmentally controlled Travel : Less than 10% Physical Activity: Prolonged periods of sitting and computer use Frequent repetitive hand motions Ability to hear, understand, and distinguish speech and sounds #LI-HH1 #LI-Hybrid The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.

As an employee-owned company, DMA prioritizes employees. Low turnover rates and tenured teams are living proof: 2026 Great Places to Work Certified Employee stock ownership program eligibility begins on day one of employment (ESOP contribution is targeted at 6% of your annual compensation) Company paid parental leave Generous time off package Multiple benefit plans , eligibility begins on day one of employment Culturally focused on work/life balance, and the overall wellness of our employees Position Summary The Associate Software Support role provides first-level client support for DMA’s proprietary software solutions. This entry-level position assists with issue triage, documentation, and minor enhancements to existing applications. The Associate collaborates with internal teams to ensure timely resolution of client issues and contributes to the continuous improvement of support processes and documentation. Essential Duties and Responsibilities Provide first-level client support for assigned software applications. Communicate with clients to provide clear written instructions and document issues using JIRA. Diagnose and triage software issues; identify and document root causes. Assist in maintaining and enhancing existing software solutions. Contribute to the development and documentation of potential solutions. Support the preparation of functional and technical documentation. Participate in code reviews, sprint planning, and release coordination sessions. Perform other duties as assigned Education and Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field; equivalent experience may be considered. Familiarity with professional programming concepts; no prior experience required. Exposure to HTML, JavaScript, ASP.Net, C#, MVC, SQL, and relational databases. Understanding of the software development life cycle and agile methodologies. Strong written and verbal communication skills. Basic troubleshooting and organizational skills; ability to manage multiple tasks. Work Environment & Physical Requirements Work Schedule: Regular, 40 hours/week Travel: Less than 10% Physical Activity: Prolonged periods of sitting and computer use Ability to hear, understand, and distinguish speech and sounds Ability to lift up to 30 pounds Frequent repetitive motions with hands #LI-HH1 #LI-Hybrid The Company is an equal employment opportunity employer and is committed to providing equal employment opportunities to its applicants and employees. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, citizenship, age, disability, veteran status, genetic information, or any other category covered by applicable federal, state, or local law. This equal employment opportunity policy applies to all employment policies, procedures, and practices, including but not limited to hiring, promotion, compensation, training, benefits, work assignments, discipline, termination, and all other terms and conditions of employment. It is DMA's policy to make reasonable accommodations for qualified individuals with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please contact our Human Resources team at HRDepartment@dmainc.com or 800-309-2110 and choosing selection 6.